Privacy Policy

Effective date: November 3, 2026

This Privacy Policy explains how Miami Beach Locksmith & Security Systems (“we,” “us,” or “our”) collects, uses and protects information when you visit our website, fill out a form, book a service, call us, or receive text messages from us.

Information we collect

Information you give us: your name, phone number, email address, business or building name, property address, answers to our security questionnaire (such as property type, number of doors, priorities and timeline), your preferred language, and anything you write in a message.

Information collected automatically: basic technical data such as your browser type, device, IP address, the pages you visit and how you reached our site. Our website host, analytics tools and form/booking tools may use cookies or similar technologies to collect this.

How we use your information

To respond to your request, schedule walkthroughs and appointments, and provide quotes and services
To send appointment confirmations, reminders, quotes and technician arrival updates
To send marketing messages, only if you have agreed to receive them
To provide customer support and keep records of the work we do
To improve our website and services, and to comply with the law

Text messages (SMS)

If you check the box on our forms, you agree to receive text messages from Miami Beach Locksmith & Security Systems at the phone number you provided. There are two separate, optional consents:

Service messages: about your service request, including walkthrough scheduling, appointment confirmations and reminders, quotes, and technician arrival updates.
Marketing messages: special offers, discounts, new product updates and similar promotions.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also call us at (305) 867-5250.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only:

With service providers who help us run our business — such as our website host, customer relationship and messaging platform, scheduling tools and payment processors — and only so they can perform services for us
When required by law, or to protect our rights, our customers or the public
As part of a merger, sale or transfer of our business, subject to this policy

How long we keep information

We keep your information for as long as needed to provide our services, keep business and service records (including key-control and access records for properties we service), and meet legal and tax requirements.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices

Opt out of text messages at any time by replying STOP.
Opt out of marketing emails using the unsubscribe link in any email.
Ask us to access, correct or delete your information by calling (305) 867-5250. We may need to keep some records for legal or business reasons.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

Other websites

Our website may link to other sites, such as Google Maps or Google reviews. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Miami Beach Locksmith & Security Systems
709 71st St, Miami Beach, FL 33141
Phone: (305) 867-5250
Office hours: Monday–Friday, 9 AM–6 PM (24/7 emergency service by phone)